A transparent guide to the recovery process and how we restore your property.

Experiencing a structure fire is one of the most overwhelming events a property owner can face. Once the fire department leaves, the reality of the damage sets in. It is not just the charred materials, but also the pervasive scent of smoke and the significant water damage from firefighting efforts.
At Paul Davis, we understand that the road to recovery feels long. Our goal is to provide a steady, professional walkthrough of our process so you know exactly what to expect as we return your house to a home.
Immediate Emergency Stabilization
The first 24 to 48 hours are critical for preventing secondary damage. Our team arrives to secure the structure and stop further deterioration. We perform board-up and tarping services to secure broken windows, damaged doors, and roof openings. If firefighters used water to extinguish the flames, we prioritize drying the structure immediately to prevent mold growth.
Assessment and Soot Mitigation
Fire damage is often more extensive than what is visible to the naked eye. Soot and smoke are acidic and can permanently etch surfaces like glass and metal if left untreated. We perform a detailed inspection to evaluate smoke migration into wall cavities and ductwork. Our experts apply specialized treatments to high-value surfaces to stop the corrosive effects of soot while the full restoration plan is finalized.
Professional Contents Restoration
We treat your personal belongings with the same care as the structure itself. Many items that appear ruined can often be saved through professional cleaning. We carefully inventory and transport your items to our secure facility for specialized cleaning. Using ultrasonic technology and deodorization, we work to restore electronics, clothing, and sentimental heirlooms affected by smoke and odour.
Deodorization and Structural Cleaning
A lingering smell of smoke is a constant reminder of the fire. We do not simply mask the scent; we remove the particles causing it. We use professional equipment like thermal fogging to neutralize odour molecules trapped in porous materials. Every inch of the affected area is cleaned using specialized degreasers designed specifically for fire soot.
The Comprehensive Rebuild
This is where our expertise in reconstruction shines. Once the structure is clean and odour free, our construction teams begin the work of rebuilding. Whether it is a single room or a full scale rebuild, we ensure the new materials match your existing home perfectly. We coordinate with your insurance provider throughout the process to ensure a seamless transition back into your home.
This Is No Time For Second Best
Recovering from a fire requires more than just construction; it requires a specialized understanding of how fire affects a building’s integrity. Our team is trained to handle the complexities of smoke and soot so you can move back into a safe, clean environment.
If you have concerns about fire damage in your home, our team is available 24/7 for expert guidance. You can also connect with a local Paul Davis office in your neighbourhood to learn more about our fire recovery services.
Our Emergency Response Promise
Paul Davis franchisees across Canada are ready to respond to your property damage, 24/7.
We'll contact you within 30 minutes of your call
We’re onsite within hours
We document your process thoroughly
We serve you with empathy and concern for your situation
