A flooded basement can be a homeowner’s nightmare. Whether it’s a burst pipe, heavy rain, or a backed-up drain, quick action can make all the difference. At Paul Davis, we’re here to help you take back control, protect your property, and start recovery fast.

Step 1: Put Safety First

Before doing anything, make sure the area is safe.

• Do not enter a flooded basement if electricity is still on.
• If safe, shut off the power and water supply.
• Avoid contact with the water, it may be contaminated.

Call Paul Davis immediately. Our teams are on call 24/7 and will respond within hours.

Step 2: Identify and Stop the Source

If it’s safe to do so, try to locate where the water is coming from:

• Burst pipe? Shut off your main water valve.
• Heavy rain? Check your sump pump and drainage systems.
• Sewer backup? Leave it to the professionals, it’s a health hazard.

The sooner the source is controlled, the less damage your home will suffer.

Step 3: Document the Damage

Take clear photos and videos of all affected areas. This will help with your insurance claim and give our restoration teams a complete picture of the damage.

• Include furniture, walls, flooring, and valuables.
• Don’t throw anything away yet, your insurer may need to inspect items.
  
  

Step 4: Begin Emergency Mitigation

Paul Davis teams will:

• Extract standing water
• Dry out affected areas with industrial equipment
• Remove damaged materials
• Prevent mould growth

We also provide detailed documentation for your insurance provider, ensuring a smoother claims process.

Step 5: Plan the Restoration

Once your basement is dry and safe, we’ll begin restoring it to pre-loss condition:

• Replace drywall, flooring, and insulation
• Repair structural or electrical damage
• Sanitize and deodorize the space
• Rebuild and finish as needed

You’re never alone, we’ll guide you through every step.

Why Choose Paul Davis?



• 24/7 Emergency Service
• Onsite in Hours
• Certified Restoration Experts
• Insurance Coordination Support
• Empathetic, Transparent Service

Water damage is stressful, but you don’t have to face it alone

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Call Paul Davis now. We’re ready when you need us most.