What to Expect When Every Minute Counts

When disaster strikes, what happens in the first 24 hours can make all the difference. Whether it’s water damage, fire, mould, or storm destruction, fast and professional restoration is essential to minimize damage and protect your health and property.
Here’s what Paul Davis Canada does within the first day of an emergency response:
0–30 Minutes: We Respond
- Our 24/7 team answers your call immediately.
- We gather key details and dispatch a crew to your location fast.
Within 2–4 Hours: We Arrive On-Site
- Our certified technicians assess the scene and identify urgent safety risks.
- We stop ongoing damage (shutting off water, securing property, etc.).
Within 6 Hours: We Begin Emergency Mitigation
- Water is extracted. Soot, smoke, or debris is removed. Mould-prone materials are addressed.
- Moisture meters, air scrubbers, and dehumidifiers are set up.
Within 12 Hours: We Document the Damage
- Photos and notes are taken for insurance purposes.
- We keep you informed at every step with clarity and compassion.
Within 24 Hours: You Have a Plan
- We provide a clear restoration roadmap.
- You know what to expect next, how long it will take, and who your point of contact is.
Trust Paul Davis Canada
Every disaster is different. But one thing is always the same: our commitment to act fast and restore peace of mind.
- 24/7 response.
- Fully trained and certified teams.
- Transparent, step-by-step communication.

When time matters most, trust the experts who know exactly what to do.
Our Emergency Response Promise
Paul Davis franchisees across Canada are ready to respond to your property damage, 24/7.
We'll contact you within 30 minutes of your call
We’re onsite within hours
We document your process thoroughly
We serve you with empathy and concern for your situation
